9/12/11

In today's lesson we have looked at exemplar minutes, from this I have gained an understanding of what is needed in order to gain top marks.
What I need to improve in my minutes is to include:

• Screenshots when giving an example
• Greater depth to why the client has made a comment
• What specifics need to be improved - give an example possible provide a screenshot
• Give a brief bit of context to what will be discussed in next meeting not just the time of the meeting
• Include proactive information to show your moving forward.

From this I will now go back over my previous minutes so that i can improve all of my minutes.